#SKYPE FOR BUSINESS LOGS STORED ON MAC FOR MAC#
If not, it makes sense your Skype for Business for Mac will be logged out for lack of network.
I’d like to confirm whether your Mac can be connected to the network during the time of idleness. So, we can isolate it to be a certain version issue.Īs you said, the issue occurs while your Mac is idle for a while. I have also tried on the same version of Skype for Business for Mac and found my Skype for Business for Mac won’t be logged out even if my Mac is idle for a while. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. * Beware of scammers posting fake support numbers here. Does the issue happen to other users in your organization? Office 365 Portal> “Install Office 2016” (Here taking Office 2016 for example).ģ.
#SKYPE FOR BUSINESS LOGS STORED ON MAC INSTALL#
Where did you in-stall the Skype for Business client? We recommend the users install the Office 365 clients in What is the detailed version number of your Skype for Business for Mac? To check the number: Click “Skype for Business”> “About Skype for Business”.Ģ. If the issue persists, I need to collect the following information for further troubleshooting:ġ. So, if they are differentįrom each other and you have never changed the SIP address, you can try reverting the username back to be the same as the SIP address. By default, the SIP address is generated automatically while setting up the user in Office 365. Re-confirm whether the SIP address of your Office 365 Skype for Business for mac account is the same as its signing address (username). (For example, if the issue persists in your Office, you can test it in your home)ģ. Change another network environment where the network is performance is stable and high-speed. Generally, the mac firewall settings can be found in “Apple Menu”> “System Preference”> “Security and Privacy”> “Firewall”.Ģ. Temporarily disable your Mac’s firewall or anti-virus program. Please try the following methods to give it a shot:ġ.
0 kommentar(er)
